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Doroo Analytics · Account & Data Deletion

Delete your Doroo Analytics account

Doroo Analytics is the mobile companion app for the Doroo+ ERP system, built and operated by Catuleius. This page explains how to request deletion of your Doroo Analytics account and the personal data tied to it.

Response within 7 business days No app reinstall needed contact@catuleius.com
How to request deletion

Three steps, handled by email

Doroo Analytics doesn't yet have an in-app "Delete account" button, so requests are handled directly by our team to make sure the right account is removed.

01

Email us the request

Send an email to contact@catuleius.com from the phone number or a contact method linked to your account, with the subject "Delete my Doroo Analytics account".

02

Include your account details

Add the phone number you registered with and your license key (found in the app under Account, or on your Doroo activation certificate) so we can locate the correct account.

03

We confirm and delete

We verify the request matches the account owner, then delete the account and confirm by email once it's done — within 7 business days.

What to include in your email

This speeds up verification and processing:

We may ask a short follow-up question to confirm you're the account owner before deleting anything — this protects your data from being deleted by someone else.

Prefer email? Write to contact@catuleius.com instead.

Data deleted vs. retained

What actually happens to your data

Your Doroo Analytics login is a personal account used to view a business's data on mobile. The underlying business records belong to the store's Doroo license, not to any one person, so deleting your personal login does not delete the store's business records.

DataWhat it isOutcome
Account credentials Name, phone number, password, login session token Deleted
Push notification data Device token and notification preferences linked to your device Deleted
Device reset history Records of license/device resets you triggered Deleted
Business analytics & sales data Sales, stock, revenue and order data tied to the store's license key Retained
Online store orders Orders placed through the license's online catalog Retained
Backups Routine encrypted backups made before your deletion request Purged within 90 days
Business data tied to a license (sales, stock, orders, analytics) is kept because it belongs to the store's Doroo+ ERP account and is needed for the store owner's own accounting and record-keeping — deleting one staff member's mobile login never removes the store's records. If you are the license owner and want the entire business account and all of its data closed, say so in your email and we'll close the license too.